Communication skills for healthcare professionals.
Clear communication is a professional capability that influences patient experience, teamwork and safety. This programme explores practical communication in routine care, difficult conversations, handover, escalation and multidisciplinary collaboration.
Participants are introduced to listening techniques, structured information sharing, empathy, respectful feedback and communication under pressure. Activities are designed to encourage reflection on real workplace situations and translate learning into practical habits.
Duration
6 Hours
Mode
Online
Language
English
Faculty
ACCEND Faculty
Certificate available
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